Back in August 2018, I had an encounter with an awning-eating tree in a campground in NW Indiana. I was able to get partial repairs done in South Dakota but haven’t been in one place long enough to get parts delivered and work scheduled. I assumed that my time in WA would be sufficient to get it all done.

Well, the first place I dealt with near Sequim WA was really a disappointment. I have no idea about the quality of their work but their ability to communicate with customers sucks. It took about 3 weeks just to get them to order the parts even though I’d provided all the info they requested and they had their parts guy see the RV personally (half mile from their shop). The last voicemail I got from them said they could probably get the parts in and work completed before Christmas.

Guess what? That was the last time they initiated any communications with me. I emailed them a couple of days before Christmas. No reply. I called a few days after Christmas. Had to leave a message for the right guy to call me back but they did confirm my parts had arrived. Several days went by, still no callback. So, the day after New Year’s, I arrived at the shop with my truck and loaded up my parts. I now have an appointment with a different repair shop early next week to finish up the saga…..hopefully. I really don’t want to strap the new parts to the truck for the drive to TN.